Terms of Use
Version 1.0 — effective 15 October 2026
1. About these terms
These terms are an agreement between you and Bluebag Technologies LLC (“Bluebag”, “we”, “us”). They apply whenever you use the Bluebag webapp at app.bluebag.app and the services we provide through it (the “Services”).
Please read them, together with our Privacy policy, before you finish setting up your account. By ticking “I have read and accept” during account setup you agree to them. If you do not agree, do not use the Services.
2. Who can use Bluebag
You may open an account only if all of the following are true:
- you are 18 or over;
- you live in a country where using the Services is lawful, and you are not in, or ordinarily resident in, a country subject to sanctions that prevent us from serving you;
- you are opening the account for yourself, not for someone else or for a business;
- you do not already have a Bluebag account (one account per person).
We may refuse to open an account, or ask for more information before we provide a service, where the law requires us to or where we reasonably suspect fraud or other misuse.
3. Your account
Signing in. You sign in with your email address and a one-time code we email to you. There is no password. Anyone who controls your email account can therefore sign in to Bluebag as you: keep your email account secure, and tell us at once at support@bluebag.app if you think someone else has accessed either account.
Your details. The information you give us must be true, complete and your own, and you must keep it up to date in Profile & settings. Your legal name, date of birth, address, nationality, tax residence, tax identification number, occupation and source of funds are needed for us to meet our legal duties, including anti-money-laundering and tax-reporting rules. Your email address can be changed only by contacting support.
Further checks. We may ask you to prove your identity or explain where your money comes from, now or later, for example before you buy tokens. If you do not provide what we reasonably ask for, we may limit or close your account.
4. The Services
Today the Services let you create an account and maintain your profile. We plan to add, step by step, a custodial wallet for Solana-based tokens and the ability to buy Bluebag tokens. Each new feature will be described in the webapp before you can use it, and these terms will be updated where needed.
Custody. When the wallet is available, we will hold the cryptographic keys for your wallet on your behalf; you will not hold them yourself. Tokens we hold for you belong to you, not to Bluebag. We record them separately from Bluebag’s own assets, and we do not lend them or use them for our own purposes.
Bluebag is not a bank. Tokens held with us are not deposits. They are not protected by the UK Financial Services Compensation Scheme or any equivalent deposit-protection scheme, and complaints about them may not be eligible for the Financial Ombudsman Service.
We may change, suspend or withdraw any part of the Services, for example for maintenance, security or legal reasons. Where a change significantly affects you, we will tell you in advance unless we cannot reasonably do so.
5. Tokens and their risks
TSD (Bluebag Funders Token) is a token on the Solana blockchain intended for early supporters of the Bluebag ecosystem. TED is the planned main token of the ecosystem. Holding a Bluebag token does not give you shares, ownership, voting rights or any right to profits in Bluebag. TSD is non-refundable and non-transferable, and can be exchanged for TED after TED launches, as described in the Bluebag white paper.
Cryptoassets are high risk. In particular:
- the value of tokens can fall as well as rise, and you may lose everything you put in;
- there may be no market in which you can sell a token, or the market may be small;
- transactions on a blockchain cannot be reversed, and wallet addresses and transactions on the Solana blockchain are public;
- the blockchain network, or services we depend on, may fail, be delayed or be attacked;
- laws and regulations on cryptoassets may change and may affect the tokens or the Services.
No advice. Nothing in the webapp or from our staff is financial, investment, legal or tax advice. Decide for yourself whether a token suits you, and take independent advice if you are unsure.
6. Fees
Creating and keeping an account is free. If a service carries a fee, we show it to you before you confirm, and list it here.
7. What you must not do
You must not use the Services:
- for anything illegal, including fraud, money laundering, terrorist financing or breaking sanctions;
- with false, borrowed or stolen identity details, or to hide where you are or where your money comes from;
- to try to get into accounts, systems or data that are not yours, to test or bypass our security, or to disrupt the Services (for example with automated sign-ups, spam or denial-of-service attacks);
- to copy, reverse-engineer or resell the Services, except as the law allows.
8. Suspending or closing your account
By us. We may restrict, suspend or close your account if we reasonably believe you have broken these terms, if the law or a regulator requires it, if we suspect fraud or other crime, or if your account is a security risk. Unless the law prevents us, we will tell you and explain why. If we decide to stop providing the Services altogether, we will give you at least two months’ notice.
By you. You may ask us to close your account at any time through support@bluebag.app. If your account holds tokens, we will first ask you to move them to a wallet you control, where the law allows; we will not close an account holding tokens without telling you what will happen to them.
After closure. We keep some of your information after your account closes, because the law requires us to (see the Privacy policy, “How long we keep your information”). Financial records are never deleted early, even if you ask us to.
9. Intellectual property
The webapp, our brand, our software and our content belong to Bluebag or its licensors. You may use them only to use the Services for yourself.
10. Our responsibility to you
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Nothing in these terms affects your statutory rights as a consumer.
Otherwise, we are responsible for loss you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care and skill. We are not responsible for:
- loss that was not foreseeable when you accepted these terms;
- loss caused by events outside our reasonable control, including failures of the Solana network or of internet and cloud services we do not operate;
- loss caused by someone using your email account to sign in, where we were not at fault;
- changes in the market value of any token.
11. Changes to these terms
We may update these terms, for example when we add features or when the law changes. Each version has a number and an effective date. We will tell you about a change that matters to you at least 30 days before it takes effect, by email and in the webapp, and ask you to accept the new version. If you do not accept it, you may close your account before it takes effect.
12. Complaints
If you are unhappy with the Services, contact support@bluebag.app. We will acknowledge your complaint within 5 working days and aim to resolve it within 8 weeks. If you are not satisfied with our final response, you may be able to refer your complaint to the body that handles such complaints in your country.
13. Law and courts
These terms are governed by the laws of England and Wales, and the courts of England and Wales may hear any dispute. If you live elsewhere, you keep the protection of the mandatory laws of your own country and may bring proceedings in your local courts.
14. Contact
- Support: support@bluebag.app
- Privacy and data requests: privacy@bluebag.app